Privacy & Cookie Policy

Last updated: December 2025

Who we are

Above Health is a movement-based allied health clinic in Hornsby on the Upper North Shore of Sydney.

Above Health operates http://abovehealth.com.au/.

Information we collect

We may collect personal information that helps us to communicate with you and improve your experience.

This may include (but is not limited to) your name, date of birth, email address and phone number.

We may also collect preference information such as your communication preferences and interests, along with log data including your IP address, browser type and pages visited.

By using our website, you consent to this information being collected in accordance with this policy.

​How we collect information

We collect information when you interact with our website, for example when you complete contact or booking forms, or subscribe to updates.

You can update your marketing preferences at any time via the “unsubscribe” link or by contacting us directly.

How your information is used

We use your information to improve your experience and communicate with you in a relevant, helpful way.

This may include sharing news, health articles and updates about our services.

Your online information is not used for clinical decision-making or stored in your clinical record.

Employee information

We also collect personal information relating to employees and contractors where necessary for employment and legal purposes.

In the event of a business sale, merger or restructure, employee personal information may be transferred as part of that transaction.

Personal information relating to employees may also be used for professional or marketing purposes, such as staff profiles, educational content or clinic communications.

This information is handled in accordance with applicable workplace and privacy laws.

Cookies

We use cookies to ensure our website functions smoothly and performs optimally. Cookies may collect basic usage and device information, but do not identify you personally.

You can manage cookie settings in your browser. Please note that some features on our website may not function correctly if cookies are disabled.

Who we share your data with

We may use trusted third party services to monitor and analyse website activity so we can continue to improve your user experience. This information remains anonymous.

If you request a password reset, your IP address may be included in automated system emails for security purposes.

How long we retain your data

We retain website data as needed to provide continuity and site improvements over time, unless you request otherwise.

Your rights

You may request a copy of the personal information we hold about you, or ask us to delete it.

We will always comply with any legal or security-related requirements for record retention.

Data security

We take the protection of your personal information seriously and use trusted security measures to keep your data safe.

While no online system can be 100% secure, we are committed to maintaining a high standard of privacy and security at all times.

Changes to this policy

This policy may be updated from time to time.

Any updates will be communicated via email and our website.

Continued use of our services indicates your agreement to the most current version of this policy.

Contact us

If you have any questions about this policy or your personal information, feel free to Contact Us.

Ready to start moving forward?

Book an appointment and take a confident step towards better movement and long-term health.