Whether it’s your first appointment or part of your long-term care, here’s everything you need to know about bookings, fees, rebates and what to expect.
If you can’t find what you’re looking for, contact us anytime. We’re here to help.
FAQs and fees
Frequently asked questions
Answers to common questions about your visit
Here you’ll find clear, straightforward answers to the questions we’re asked most often.
General FAQs
No, you can book directly.
If your GP has provided a Chronic Disease Management (CDM) plan, please bring it so we can coordinate your care and process your Medicare rebates.
Wear comfortable clothing you can move in, like activewear or loose-fitting attire.
If relevant, bring:
- Private health or Medicare card
- Chronic Disease Management (CDM) plan
- Any scans, reports or referrals
Your first appointment includes:
- A detailed discussion about your symptoms and goals.
- A structured clinical and functional assessment
- A clearly explained diagnosis
- A personalised management plan and expected timeframe
- Hands-on treatment (where appropriate)
- Clear next steps tailored to your goals
You’ll always leave Above Health with clarity and a plan, not guesswork.
During and after treatment
Yes. Your safety is our highest priority.
All practitioners are degree-qualified, registered health professionals who follow evidence-based and safety-led standards of care.
Mild soreness or fatigue is common and usually settles within 24-48 hours.
Your practitioner will explain what’s normal and how to optimise your recovery.
If anything feels unusual or lasts longer than expected, please Contact Us.
Light activity and stretching are encouraged, depending on the service provided.
Strenuous exercise can usually be resumed the following day.
Appointments and bookings
Appointment lengths vary depending on your needs and service type.
You’ll find a full list of appointment durations on our Book Online page.
We require at least 24 hours’ notice for any appointment changes or cancellations.
Late cancellations, late changes or missed appointments incur a fee equal to the full cost of the appointment. This supports fair access to care for all patients.
Booking an appointment means you acknowledge and agree to this policy.
For full details, see our Terms and Conditions page.
Your care is guided by a clear plan, which explains how many appointments you are likely to need.
Standard appointments are where your treatment is progressed, exercises are updated and outcomes are reassessed.
As you improve, appointments are typically spaced out, with periodic reviews where helpful.
Fees and rebates
Yes. Most private health funds cover allied health services under extras cover.
We offer on-the-spot online claiming, so you only need to pay the gap.
Yes, if your GP has provided a Chronic Disease Management (CDM) plan or Team Care Arrangement.
Bring your referral and Medicare card so we can process your rebates on the spot.
We currently accept private and Medicare CDM referrals only.
We can support self-managed NDIS or WorkCover reimbursements by providing itemised invoices.
Your first-visit checklist
Simple steps to help you feel prepared
This checklist ensures your first appointment feels smooth, calm and stress-free.
✓ Wear comfortable clothing
✓ Bring your Medicare card
✓ Bring your private health card
✓ Bring your CDM plan (if applicable)
✓ Bring any scans, reports or referral letters
✓ Arrive 5 minutes early to settle in
Fees and rebates
Transparent pricing, simple claiming
Here you’ll find all our appointment fees and rebate options all in one place.
| Service | Initial (45 min) | Standard (30 min) | Medicare Rebate | Gap Payment with Medicare | Private Health Rebate** |
|---|---|---|---|---|---|
| Osteopathy | $160 | $120 | $61.80* | Initial $98.20 Standard $58.20 | ✓ |
| Osteopathy + Dry Needling | $160 + $10 | $120 + $10 | $61.80* | Initial $108.20 Standard $68.20 | ✓ |
*To access Medicare rebates, you’ll need a Chronic Disease Management (CDM) plan arranged by your GP.
**Medicare and private health rebates cannot be claimed together for the same appointment. You’ll need to select one claiming option per session.
Our care commitment
Your care always comes first
At Above Health, we’re committed to doing what’s best for you.
We provide thoughtful, evidence-led care delivered with clarity, professionalism and respect. You will always leave your appointment with a clear understanding of what’s happening and a structured plan to support your recovery.
If your needs fall outside our scope, we will guide you towards the most appropriate practitioner or service to ensure you receive the right support.
Ready to start moving forward?
Book an appointment and take a confident step towards better movement and long-term health.